Payment

1. Payment Methods

The following payment methods are available:

Credit & Debit Cards
Visa / Mastercard
Digital Wallets
PayPal / Apple Pay / Google Pay / Shop Pay
Buy Now, Pay Later
Klarna / PayPal Pay Later
Local Payment Methods
iDEAL (Netherlands)

Payment methods available may vary depending on your country, payment provider availability, and order details.
All payments are processed securely through encrypted payment systems to protect your personal and financial information.

2. Payment Failure

To protect your security and privacy, AEKE does not receive detailed information from your bank or payment provider regarding why a payment has been declined.
If your payment cannot be completed, please contact your bank or payment provider directly for further assistance.
Before contacting your bank, please check the following:
① Have you exceeded your card’s available credit limit?
② Did you enter your card number, expiration date, billing address, and contact information correctly?
③ Is your card enabled for online and international transactions?
④ Has your bank blocked the transaction due to security or fraud prevention measures?
⑤ Does your card issuer have any restrictions regarding online purchases?
If the issue continues, please try another payment method or contact our customer support team for assistance.

3. Installment Payments

Klarna
Klarna installment payments are available for eligible customers in supported European countries.
To use Klarna:
1. Add your products to the cart and proceed to checkout.
2. Select Klarna as your payment method.
3. Follow Klarna’s instructions to complete the eligibility check and choose your preferred payment plan.
Available payment options, installment periods, and approval decisions are determined by Klarna and may vary depending on your country, order value, and personal circumstances.

PayPal Pay Later
PayPal installment options may be available for eligible customers depending on your country and PayPal account status.
To use PayPal installment payments:
1. Select PayPal at checkout.
2. Log in to your PayPal account.
3. If available, choose a PayPal installment option.
4. Follow PayPal’s instructions to complete your purchase.
Availability and payment terms are determined by PayPal.

4. Secure Payment

At AEKE, we use secure payment technology to ensure your payment information is protected.
All transactions are encrypted and processed through trusted payment providers. AEKE does not store your complete credit card information.
For your security, please ensure your billing information matches the information registered with your payment provider.