Privacy Policy

AEKE COOKIE POLICY

PLEASE READ THIS COOKIE POLICY CAREFULLY TO UNDERSTAND HOW WE USE COOKIES AND SIMILAR TECHNOLOGIES WHEN YOU VISIT OUR WEBSITE, AND HOW YOU CAN CONTROL THEM. THIS POLICY APPLIES TO USERS IN THE EUROPEAN UNION.


1. Introduction

1.1

This Cookie Policy ("Policy") explains how AEKE ("we," "us," or "our") uses cookies and similar tracking technologies (collectively, "Cookies") when you visit our website at [www.eu.aeke.com] (the "Website"). It explains what these technologies are, why we use them, and your rights to control their use.

1.2

This Policy applies to users in the European Union. We comply with the General Data Protection Regulation (GDPR) and the ePrivacy Directive (Directive 2002/58/EC), as implemented in each Member State.

1.3

You must explicitly click the "Accept" button to indicate your consent to the use of Cookies, which is based on the information described in this Policy and provided through our Cookie consent banner, in compliance with EU law.


2. What Are Cookies?

2.1 Definition

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies may be "persistent" (remaining on your device until you delete them) or "session" (deleted when you close your browser).

2.2 Similar Technologies

We may also use other tracking technologies such as web beacons, pixels, and software development kits (SDKs) that function similarly to Cookies.

For the purposes of this Policy, references to "Cookies" include these similar technologies.

2.3 First-Party vs. Third-Party Cookies

"First-party Cookies" are set by us directly.

"Third-party Cookies" are set by domains other than the one you are visiting (e.g., analytics providers, advertising networks).


3. Types of Cookies We Use

We use the following categories of Cookies on our Website:

Cookie Category Description Examples
Strictly Necessary Cookies These cookies are essential for the proper functioning of our website, enabling core features such as security protection, network management, and account access. While users can disable all cookies through browser settings, doing so may result in the website being unable to provide full services or certain basic functions may be limited. These cookies do not collect information for marketing purposes, and once disabled, they will automatically cease to function and will not continue to track user behavior. Session cookies, security tokens, load balancing cookies
Functionality Cookies These cookies allow the Website to remember choices you make (such as your language preference or region) and provide enhanced, more personalized features. Language preference, region selection
Performance/Analytics Cookies These cookies collect information about how visitors use the Website, such as which pages are visited most often and if users receive error messages. These cookies are used to improve the Website's performance. Google Analytics
Marketing/Targeting Cookies These cookies track your browsing habits to deliver advertising that is more relevant to your interests. They may be set by us or by third-party advertising networks. Facebook Pixel, Google Ads
Social Media Cookies These cookies allow you to share content from our Website on social media platforms. They may track your browsing across different sites. Share buttons for Facebook, Twitter

4. How We Obtain Consent

4.1 Prior Explicit Consent

Under EU law, we must obtain your prior, informed, and unambiguous consent before placing any non-essential Cookies on your device (including functionality, performance, marketing, and social media cookies).

When you first visit our Website, we display a clear consent banner that requires your affirmative action (e.g., clicking "Accept").

4.2 Granular Consent

We provide granular consent options, allowing you to accept or reject different categories of Cookies separately. You are free to choose which categories to accept.

4.3 Record of Consent

We maintain records of your consent, including when and how it was obtained, to demonstrate compliance with GDPR requirements.

4.4 No Legitimate Interests for Non-Essential Cookies

We do not rely on "legitimate interests" as a legal basis for placing non-essential Cookies. All non-essential Cookies require your consent.

4.5 Right to Withdraw Consent

You have the right to withdraw your consent at any time.

Withdrawal is as easy as giving consent and can be done through our Cookie preference center, accessible via the "Cookie Settings" link on our Website.

Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

4.6 IAB TCF 2.3

For advertising-related Cookies, we may use the IAB Transparency and Consent Framework (TCF) 2.3, which enables us to collect and share consent signals with IAB-compliant vendors.


5. Specific Cookies We Use

The following table lists the specific Cookies we may use on our Website:

Cookie Name Provider Type Purpose Expiry
_ga Google LLC Analytics Distinguishes users 2 years
_gid Google LLC Analytics Distinguishes users 24 hours
_fbp Meta Platforms, Inc. Marketing Facebook ad targeting 3 months
IDE Google LLC Marketing Google ad targeting 13 months
cookie_consent AEKE Strictly Necessary Stores your consent preferences 1 year
language AEKE Functionality Stores language preference Session
euconsent-v2 IAB Strictly Necessary Stores IAB TCF consent string 1 year

6. Data Processing Location

6.1 Processing Within the EU

All information collected through Cookies from users in the European Union is processed and stored on servers located within the European Union.

We do not transfer Cookie data collected from EU users to countries outside the EU for processing.

6.2 EU-Based Service Providers

We use analytics and other service providers that are established within the European Union to process Cookie data.

These providers include:

  • Google Ireland Limited (for Google Analytics, with data processing restricted to the EU)

  • Other EU-based analytics providers

6.3 International Transfers

Data will only be transferred outside the EEA if we have obtained your explicit consent or where a statutory exception applies.

In such cases, we will strictly adopt the European Commission's approved Standard Contractual Clauses (SCCs) or equivalent data protection safeguards.


7. How to Manage Cookies

7.1 Cookie Preference Center

You can manage your Cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our Website.

Our preference center allows you to:

  • View a list of Cookies currently in use

  • Accept or reject different categories of Cookies

  • Withdraw previously given consent

  • Review granular consent options

7.2 Browser Controls

Most web browsers allow you to control Cookies through their settings.

You can typically:

  • View the Cookies stored on your device

  • Block all or certain types of Cookies

  • Delete Cookies when you close your browser

To learn how to manage Cookies in your specific browser, please refer to the browser's help documentation.

7.3 Consequences of Disabling Cookies

Please note that if you disable or reject Cookies, certain parts of our Website may become inaccessible or may not function properly.

In particular, disabling strictly necessary Cookies may prevent you from logging into your account or using essential features.


8. Data Retention

We retain information collected through Cookies for no longer than necessary to fulfill the purposes for which it was collected.

For analytics data, this period does not exceed 24 months, after which the data is anonymized or deleted.


9. Your Rights Under GDPR

In addition to your rights regarding Cookies, you have the following rights under the GDPR with respect to your personal data processed through Cookies:

  • Right of access (Article 15)

  • Right to rectification (Article 16)

  • Right to erasure (Article 17)

  • Right to restriction of processing (Article 18)

  • Right to data portability (Article 20)

  • Right to object (Article 21)

To exercise these rights, please contact us at:

privacy-eu@aeke.com


10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons.

When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and may provide additional notice through our Website.

If we make any changes that affect your consent choices, we will obtain fresh consent where required.


11. Contact Us

If you have any questions about this Cookie Policy or our use of Cookies, or if you wish to exercise any of your rights, please contact us at:

AEKE Data Protection Officer
Email: dpo@aeke.com

For privacy inquiries:
privacy-eu@aeke.com